Shipping policy

Shipping Policy

Thank you for shopping with Sakinaz. This Shipping Policy outlines how and when your order will be shipped.

Order Processing Time

All orders are processed within 3–5 business days (excluding weekends and holidays) after receiving your order confirmation email.

If we are experiencing a high volume of orders, processing may be delayed by a few days. If there is a significant delay, we will contact you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping: [3–5 business days]

Delivery delays can occasionally occur due to factors beyond our control (e.g., weather, carrier delays, customs).

Customs, Duties, and Taxes

Sakinaz is not responsible for customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Damaged or Lost Packages

Sakinaz is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer. If an order is returned to us due to an incorrect address, additional shipping fees may apply.